FAQS

 

If you have questions about our website, shipping and returns, or your account, find more information below.

WHAT IS THE STATUS OF MY ORDER?

To check your order status, simply log into your account and click "Order History."

DO YOU STORE MY CREDIT CARD INFORMATION?

Only order history and shipping address are stored in your account. Your credit card information will not be stored.

WHAT IS YOUR SHIPPING POLICY DURING COVID-19?

Due to high order wolumes and carrier delays, some deliveries may arrive later than expected. Unfortunately, we are not able to cancel or refund orders or shipping fees after an order has been processed, left our facility, or is in possession of the carrier.

WHAT IS YOUR RETURN POLICY?

All products purchased from our website, may be returned within some days of purchase for a full refund, no questions asked.

Please include your product’s serial number and full return shipping address in your message to us, and we will issue a returns authorization and send you a prepaid shipping label